Frequently Asked Questions
Everything you need to know about your OBEY order and more.
How long will it take for my order to ship?
Orders are typically processed within 2-3 business days. Once shipped, standard domestic delivery takes approximately 5-7 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the purchase date. Please note that certain limited edition collaborations may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and local customs regulations.
How can I track my package?
Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do I know what size to order?
Each product page includes a detailed size guide. Our apparel generally follows a standard street-fit, but we recommend checking specific measurements for our oversized or boxy-fit collections.